Start With What You Know

Tell us what’s happening in your building.

You do not need to have the problem figured out before you contact WQC. Tell us what you are seeing, what has already been tried, and what information you have. We’ll help determine what should happen next.

Share what you know
We investigate the system

Helpful Information

Start with the information you already have.

You do not need to prepare a perfect file before reaching out. A few details can help our team understand the situation and determine the most useful next step.

01 / THE ISSUE

What are you experiencing?

Tell us what you are seeing or hearing, when it happens, how long it has been occurring, and whether the problem has happened before.

02 / THE BUILDING

Give us some context.

Building address, property type, your role, previous service work, warranty status, and anything else that may help us understand the history.

03 / THE INFORMATION

Share anything useful.

Photos, drawings, reports, warranty documentation, previous repair information, or other records can help our team see more of the picture.

What Happens Next

We’ll help make the next step clearer.

Some concerns can be understood quickly. Others require a closer look at the building, the documentation, or the mechanical system itself.

1

We review what you send

Our team considers the issue, the building context, and whatever supporting information is available.

2

We determine what is needed

We may ask a few questions, request additional information, or recommend an on-site mechanical assessment.

3

We give you a practical path forward

The goal is to make the situation clearer and help determine the appropriate next step toward resolution.

Main Office 20142 113B Avenue, Maple Ridge, BC

Contact WQC

Tell us what’s happening in your building.

A few details will help our team understand the issue and determine the right next step.

Has this been an ongoing or recurring issue? *
Optional. Attach photos, drawings, reports, or warranty documents. You can select multiple files up to 10 MB total.

Your submission will be sent to WQC Mechanical at office@wqcservices.com. Please avoid including sensitive personal information that is not necessary for us to understand the building issue.